Terms of Use

Welcome to PetsCare (petscare-ltd.com). This website is owned and operated by PETS & CARE LTD. By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, as well as our Privacy Policy and Terms and Conditions of Sale. If you do not agree to these terms, please do not use this website.
1. Intellectual Property Rights
All content, features, and functionality on petscare-ltd.com—including but not limited to text, graphics, logos, brand names, images, product descriptions of our natural pet beds and pet crates, and the arrangement thereof—are the exclusive property of PETS & CARE LTD and are protected by United Kingdom and international copyright, trademark, and other intellectual property laws. Any unauthorized reproduction, modification, or distribution of this site’s content is strictly prohibited.
2. Website Use & Restrictions
You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use this website strictly for personal, non-commercial shopping purposes. You agree not to use the site for any unlawful purpose or in any way that could damage, disable, or impair our services. You are prohibited from attempting to breach our website security or harvesting any user data from our platform.
3. Accuracy of Product Information & Prices
We endeavor to ensure that all information regarding our "Pet Bed Natural" and "Pet crate" categories, including pricing, specifications, and availability, is as accurate and up-to-date as possible. However, occasional typographical errors, inaccuracies, or omissions may occur. We reserve the right to correct any errors and to change or update information at any time without prior notice. All prices are strictly processed in British Pounds (GBP £).
4. Commercial Transactions & Payment Security
When purchasing items through our online store, transactions are strictly limited to authorized credit and debit cards. We exclusively accept VISA and Mastercard. By submitting payment information, you warrant that you are the lawful owner of the card used and authorize us to charge the full order amount to that secure payment gateway.
5. Website Hosting & Infrastructure
In compliance with international e-commerce disclosure standards, this online storefront is built upon the technical infrastructure and secure network provided by our hosting provider:
  • Hosting Provider: SHOPLINE HOLDINGS LIMITED
  • Registered Address: 21/F, NAM WO HONG BUILDING, 148 WING LOK STREET, SHEUNG WAN, HONG KONG
  • Contact Information: +852-81207281 | support@shopline.com
6. Limitation of Liability
To the maximum extent permitted by applicable UK law, PETS & CARE LTD and its hosting provider, SHOPLINE, shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of, or inability to use, this website, including but not limited to server downtime, electronic transmission delays, or minor site errors.
7. Governing Law
These Terms of Use and any legal disputes or claims arising out of or in connection with the use of petscare-ltd.com shall be governed by and construed in accordance with the laws of the United Kingdom.
8. Customer Service & Operational Contact
If you have any questions, feedback, or concerns regarding these website usage terms, please reach out to our team during our regular business hours (Monday to Friday, 9:00 AM to 5:00 PM UK Time):
  • Company Name: PETS & CARE LTD (Company Number: 14659680)
  • Phone: +44 1224 062364
  • Email: service@petscare-ltd.com
  • Registered & Operational Address: Unit 2 Haudagain Retail Park, Great Northern Road, Aberdeen, AB24 2BQ, Scotland